Authorised Škoda Service aims to offer you the widest possible range of quality services. Perfectly trained engineers with access to state-of-the-art technology can handle any requirement you may have, including the precision alignment of adaptive headlights and radars. A high emphasis on quality and excellent customer service can sometimes result in higher prices than those offered by unauthorised service centres. All partners are keen for you to receive the best possible service.
Ali & Sons
Where is the nearest Škoda Service center?
Our Showrooms
Al Ittihad Road, Dubai UAE
Contacts:
Phone: +971 4 266 3900
Fax: +971 4 2616049
Email: skoda.uae@ali-sons.com
Working hours:
7 days a week: 9:00 - 20:00
Sanaiya Industrial Area Al Ain, Abu Dhabi
(Beside ADNOC - Sanaiya petrol station)
Contacts:
Phone: 03 7131500
Fax: 03 721066
Email: skoda.uae@ali-sons.com
Working hours:
Sunday to Friday: 9:00 to 13:00, and 16:00 to 20:00
Saturday: Closed
Mussafah 3, Industrial Area Musaffah Abu Dhabi, UAE
Contacts:
Phone: 02-502-6520
Email: skoda.uae@ali-sons.com
Working hours:
Sunday – Friday: 9:00 - 20:00
Saturday: Closed
Growth through Trust, Quality and Hard Work
Ali & Sons Company LLC, which was established in 1979, began its meteoric rise by providing quality services to the oil and gas industry. However, this was only the beginning. Under the dynamic leadership of His Excellency Ali Bin Khalfan Al Mutawa Al Dhahry, Chairman of the Group, Ali & Sons diversified its activities and operations by establishing new businesses within several sectors of the local economy.
Today, the Group has a well established presence in the Automobile Sector, Commercial, Oil & Gas, Retailing, Contracting, Property Management, Manufacturing, Information Technology and Merchant Banking. Ali & Sons Group manages the operations of 19 subsidiaries and associate companies in more than nine business sectors.
The Group's name has become associated with some of the most prestigious brands in the world, such as Audi, Volkswagen, Porsche and ŠKODA. Some of the Group's own brands have also gained significant market share by building on the Group's strength and quality of products and services. These brands include Amwaj Jewelry, Sidra Village, Eurostar Rent-a-Car among others.
Škoda became a Group partner in 2010, exclusively for the UAE. Showrooms with after sales facilities are located in Dubai, Abu Dhabi and Al-Ain.
FAQ
Does an authorised service cost more?
How long does it take to have my car serviced?
The duration of each service item is fixed by Škoda Auto, so you will always know the price and duration of the service in advance. The overall time your car spends being serviced depends primarily on the difficulty and extent of the work to be done. You will always be given an estimate when booking the car in.
What are the advantages of the authorised service?
With an authorised service, you can be sure that your car will receive the best possible care. Service partners spend many hours at training sessions in order to learn about every Škoda model. Some more complex repairs and more demanding maintenance, such as repairing a car that has been in an accident or calibrating radars and sensors, can only be carried out by authorised service centres. At other service centres, they would be very difficult or impossible.
What parts are used?
During a service, only high-quality parts that meet strict quality requirements are used. You can choose from several types of Škoda parts, depending on your exact needs: in addition to Genuine Parts (new parts of the highest quality), you can take your pick of reconditioned Exchange Parts or Economy Parts for vehicles more than four years old, which are more affordable.
Do I have a quality guarantee?
When you arrive at the service centre to pick up your car, the engineer will explain to you everything that has been done. Authorised service partners also guarantee that only rigorously tested parts are installed. Warranties will also remain in place throughout. If your car has been repaired following an accident, you will receive a certificate confirming the validity of all guarantees.
Can I go to a non-Škoda service?
You are, of course, free to choose where you have your vehicle serviced. However, authorised service partners are always recommended as they receive full training and are kept up-to-date. The guarantee remains valid, but if defects arise as a result of incorrect servicing, any remedial work would not be covered.